Contact Us

We strive to respond to all inquiries within 24 hours during business days. For urgent matters related to active deliveries, we typically respond within 2-4 hours.

For urgent assistance with active deliveries, please:

1. Contact us at our priority support line: +1 (555) 123-4567, option 2
2. Email urgent@spaceduck.com with "URGENT" in the subject line
3. Use the in-app "Emergency Assistance" feature

We have support agents available 24/7 for delivery emergencies.

We love hearing your ideas! You can submit feature requests or suggestions through:

• The contact form on this page (select "Feedback/Suggestion" as the inquiry type)
• Email to feedback@spaceduck.com
• The feedback section in your account settings

Our product team reviews all suggestions and implements the most requested features in our regular updates.